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Bring Smart Conversations to the World’s Most Popular Messaging App

With Best Brain’s WhatsApp AI Agents, transform WhatsApp into a powerful, intelligent assistant for your business. Customers can get instant answers, complete tasks, and receive important updates—all within the chat app they use daily. Deliver automated, human-like experiences with confirmations, reminders, and full business logic, without leaving the conversation.

All of Best Brain’s intelligent chatbot features are fully supported, so you can provide 24/7 service, automate operations, and scale engagement—right from WhatsApp.

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Custom Tools

Enable your WhatsApp agents to interact with your systems and perform real business actions.

Best Brain’s Custom Tools make your WhatsApp conversations more than just messages—they become action hubs that connect directly with your backend systems.

Key Benefits

  • Connect WhatsApp chats to CRMs, order systems, ERPs, or databases
  • Perform custom actions like updating orders, verifying identity, or logging issues
  • Execute business logic like lead scoring or status updates mid-conversation
  • Securely integrate with APIs or internal platforms
  • Respond dynamically to customer inputs in real-time

Inbuilt Tools

Use approved WhatsApp message templates to automate key touchpoints with customers.

With Best Brain’s built-in WhatsApp Templates, you can streamline communication and stay compliant with WhatsApp Business guidelines while maintaining high engagement.

Key Benefits

  • Use pre-approved templates for reminders, confirmations, and notifications
  • Customize templates with dynamic fields for personalization
  • Automate event-triggered messages like booking alerts or payment receipts
  • Ensure compliance with WhatsApp messaging rules and delivery standards
  • Boost open and response rates with proactive communication

Inbuilt Tools

Accelerate your WhatsApp deployment with out-of-the-box tools and automations.

Best Brain’s Inbuilt Tools provide ready-made components that allow you to set up conversational experiences in WhatsApp quickly—no external systems needed.

Key Benefits

  • Use built-in logic blocks for FAQ responses, lead collection, and support flows
  • Integrate native actions like scheduling, escalation, or follow-ups
  • Manage user inputs with validated forms and pre-built replies
  • Trigger default flows for common user intents or keywords
  • Combine with templates for a full-service experience

Knowledge Base

Power intelligent responses with contextual knowledge built right into your WhatsApp agent.

Train your WhatsApp agents using company FAQs, documents, and policies so they always provide accurate, brand-aligned answers—24/7.

Key Benefits

  • Upload business documents and FAQs to train your agents
  • Respond intelligently to diverse customer questions
  • Maintain up-to-date information across all conversations
  • Personalize answers using context and prior interactions
  • Ensure consistent, accurate, and helpful communication

Custom Workflows

Automate complex user journeys within WhatsApp using tailored, multi-step workflows.

Best Brain’s Custom Workflows enable you to build entire experiences—like onboarding, claims processing, or customer support—within a single WhatsApp conversation.

Key Benefits

  • Design logic-based flows that respond to user inputs​
  • Integrate with systems to pull or push data mid-conversation​
  • Handle multi-stage processes like lead qualification or ticket tracking​
  • Escalate to human agents or trigger follow-ups as needed​
  • Keep users engaged with smart nudges, reminders, and confirmations​

Get Started Today

Discover how AI agents can revolutionize your business operations. Take the first step toward smarter automation, enhanced customer experiences, and streamlined workflows—powered by the intelligence of next-generation AI.

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Empower your enterprise with an intelligent AI Agent Builder featuring Voice and Conversational AI Agents, automated workflow management, robust multi-channel, and multi-model support.

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