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Build Smart Agent Teams That Work Together Automatically

With Best Brain create and manage unlimited agents each built for specialized tasks. Build smart agent teams that work together automatically – each specialized for a single responsibility yet working together as a team to deliver exceptional customer experiences.

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Custom Tools

Connect your AI agents to any external service or API to perform specialized tasks unique to your business operations.

Best Brain’s Custom Tools integration allows your conversational agents to interact with third-party services, databases, and APIs seamlessly. Transform your chatbots from simple question-answering tools into powerful business automation agents that can perform real actions.

Key Benefits

  • Connect to any REST API, database, or web service
  • Perform custom actions like booking appointments, processing orders, or updating records
  • Execute complex business logic through external integrations
  • Authenticate and interact with secure business systems
  • Build custom functions tailored to your specific industry needs

Inbuilt Tools

Leverage pre-configured tools and integrations to get your AI agents up and running quickly without custom development.

Best Brain comes with a comprehensive library of ready-to-use tools and integrations for common business functions. Skip the development time and start automating your processes immediately with proven, tested integrations.

Key Benefits

  • Access 300+ pre-built integrations with popular business tools
  • Use built-in CRM, email, calendar, and payment processing tools
  • Leverage pre-configured e-commerce, booking, and lead generation functions
  • Implement ready-made customer service and support workflows
  • Deploy proven automation templates across various industries

Knowledge Base

Train your AI agents with your business-specific information to provide accurate, contextual responses to customer inquiries.

Best Brain’s Knowledge Base allows you to upload and organize your business documents, FAQs, policies, and procedures. Your AI agents learn from this information to provide intelligent, accurate responses that reflect your brand and expertise.

Key Benefits

  • Upload documents, PDFs, web pages, and text files for agent training
  • Organize knowledge into categories and topics for better retrieval
  • Automatically update agent responses when knowledge base changes
  • Ensure consistent, accurate information across all customer interactions
  • Train agents on company policies, product details, and service procedures

Drag n Drop Builder

Create sophisticated conversational flows without coding using our intuitive visual workflow builder.

Best Brain’s Drag n Drop Builder empowers anyone to create complex conversational AI agents through a simple, visual interface. Design conversation flows, set conditions, and build logic without writing a single line of code.

Key Benefits

  • Design conversation flows with simple drag-and-drop actions
  • Create conditional logic and branching conversations visually
  • Build complex workflows without programming knowledge
  • Test and preview conversations before deployment
  • Modify and update agent behavior in real-time through visual interface

Vector Database

Store and retrieve contextual information efficiently using advanced vector search technology for more intelligent responses.

Best Brain’s Vector Database enables your AI agents to understand context and meaning, not just keywords. This advanced technology allows agents to find relevant information even when customers ask questions in different ways.

Key Benefits

  • Store information as semantic vectors for intelligent retrieval
  • Enable agents to understand context and meaning beyond exact matches
  • Improve response accuracy through advanced similarity matching
  • Handle complex queries that require contextual understanding
  • Scale knowledge storage and retrieval for large information sets

Agent Analytics

Monitor and optimize your AI agents’ performance with comprehensive analytics and insights into customer interactions.

Best Brain’s Agent Analytics provides detailed visibility into how your conversational agents are performing. Track key metrics, identify improvement opportunities, and optimize agent effectiveness based on real interaction data.

Key Benefits

  • Track conversation success rates, response times, and user satisfaction
  • Monitor popular topics, common questions, and interaction patterns
  • Identify knowledge gaps and areas for agent improvement
  • Measure goal completion rates and conversion metrics
  • Generate detailed reports on agent performance and ROI

Custom Workflows

Design multi-step automated processes that integrate multiple agents and systems for complex business operations.

Best Brain’s Custom Workflows allow you to orchestrate sophisticated business processes that span multiple systems and agents. Create end-to-end automation that handles complex customer journeys and business operations seamlessly.

Key Benefits

  • Design multi-step processes involving multiple AI agents
  • Integrate workflows with external systems and databases
  • Create conditional logic and decision trees for complex scenarios
  • Automate entire business processes from lead capture to fulfillment
  • Build reusable workflow templates for consistent operations

Document Store

Securely store and manage all documents and files that your AI agents need to access during customer interactions.
 
Best Brain’s Document Store provides a centralized repository for all your business documents, forms, and files. Your AI agents can access, share, and reference these documents during conversations to provide comprehensive customer support.

Key Benefits

  • Store contracts, forms, product catalogs, and reference materials
  • Enable agents to share relevant documents during conversations
  • Maintain version control and document history
  • Organize documents with tags and categories for easy retrieval
  • Ensure secure access controls and permissions for sensitive documents

Human Moderation

Seamlessly escalate complex conversations to human agents when AI reaches its limits or sensitive issues arise.
 
Best Brain’s Human Moderation ensures that your customers always receive appropriate support by intelligently routing conversations to human agents when needed. Maintain the perfect balance between automation efficiency and human touch.

Key Benefits

  • Automatically detect when human intervention is needed
  • Smoothly transfer conversations with full context to human agents
  • Set custom escalation rules based on conversation complexity or sentiment
  • Maintain conversation history and context during handoffs
  • Enable human agents to take control and provide personalized support

Chatbot Branding

Customize your AI agents’ appearance, personality, and communication style to match your brand identity perfectly.
 
Best Brain’s Chatbot Branding allows you to create AI agents that truly represent your brand. Customize every aspect of your agent’s appearance and personality to ensure consistent brand experience across all customer touchpoints.

Key Benefits

  • Customize agent appearance with your brand colors, logo, and styling
  • Define agent personality, tone, and communication style
  • Create custom greetings, messages, and conversation templates
  • Match agent behavior to your brand voice and values
  • Ensure consistent brand experience across all customer interactions

Mobile Accessibility

Ensure your AI agents work flawlessly across all devices and platforms, providing consistent experiences on mobile and desktop.
 
Best Brain’s Mobile Accessibility guarantees that your conversational agents deliver optimal experiences regardless of how customers access them. From smartphones to tablets to desktop computers, your agents adapt seamlessly.

Key Benefits

  • Responsive design that works perfectly on all screen sizes
  • Touch-friendly interface optimized for mobile interactions
  • Fast loading times and smooth performance on mobile networks
  • Consistent functionality across iOS, Android, and web platforms
  • Offline capabilities for basic interactions when connectivity is limited

Data Privacy

Protect customer information with enterprise-grade security and compliance features built into every aspect of the platform.
 

Best Brain’s Data Privacy ensures that all customer interactions and business data remain secure and compliant with international privacy regulations. Built with security-first architecture to protect your business and customers. 

Key Benefits

  • End-to-end encryption for all conversations and data storage
  • GDPR, CCPA, and other privacy regulation compliance
  • Secure data handling with automatic PII detection and protection
  • Regular security audits and vulnerability assessments
  • Granular access controls and permission management for team members

Get Started Today

Discover how AI agents can revolutionize your business operations. Take the first step toward smarter automation, enhanced customer experiences, and streamlined workflows—powered by the intelligence of next-generation AI.

Start Creating Your AI Agents
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Empower your enterprise with an intelligent AI Agent Builder featuring Voice and Conversational AI Agents, automated workflow management, robust multi-channel, and multi-model support.

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